FoneClaw

Refund Policy

This Policy explains the 30-day refund request window and the circumstances in which a FoneClaw purchase may or may not qualify.

Effective date:

You may request a refund for an eligible purchase within 30 calendar days after the original purchase date. A request after that period is generally not eligible unless mandatory law provides otherwise.

    Email support@foneclaw.ai from the address linked to your FoneClaw account. Include the product or plan, purchase date, payment or order reference, purchase channel, and a clear reason. Never send your password or full payment-card details.

      After verification, a request may qualify where the wrong FoneClaw product was purchased and not materially used; a duplicate charge occurred; a verified technical defect prevents the purchased service from functioning and support cannot provide a reasonable fix; the delivered plan materially differs from the confirmed order; or another circumstance requires a refund under applicable law.

        A request is generally not eligible for change of mind after substantial use, failure to cancel before renewal, inability caused by unsupported devices or third-party changes disclosed before purchase, misuse or account breach, purchases made through a channel whose refund process is controlled by that channel, promotional or complimentary access with no amount paid, or a request lacking enough information to verify the transaction.

          We may ask for reasonable diagnostic or transaction information and may first offer troubleshooting where appropriate. Approved refunds are normally returned to the original payment method. Processing time depends on iCart, the payment provider, and the financial institution. Taxes, exchange differences, and provider fees are handled as required by the payment channel and law.

            This Policy does not limit rights that cannot be waived under applicable consumer law.